We want you to be completely satisfied with your purchase. We understand that sometimes things may not work out as expected. That's why we offer a hassle-free returns and exchanges policy to ensure your peace of mind.
30-Day Satisfaction Guarantee: We proudly stand behind the quality and comfort of our pajamas. If, for any reason, you're not entirely satisfied with your purchase, you may return it within 30 days of receiving your order. Whether it's a sizing issue or simply not meeting your expectations, we've got you covered.
Fast Shipping: We know you're excited to receive your new pajamas, and we're equally eager to get them to you promptly. That's why we strive to ship all orders within 2-3 business days. Once your order is processed and ready to go, we'll provide you with a tracking number, allowing you to follow your package every step of the way.
Shipping Rates: Shipping is free for orders of $75 or more within the United States. For orders below $75, we offer a flat rate of $8 for USPS shipping to anywhere in the US. Please note that at this time, we do not offer international shipping.
Returns and Exchanges: To initiate a return or exchange, please contact our dedicated customer support team at firstname.lastname@example.org with your order number and the reason for the return or exchange. Our team will guide you through the necessary steps.
If you opt for a refund, we'll promptly process it back to your original form of payment. Should you prefer an exchange, we'll assist you in selecting the right size or style that suits your needs.
Please note that customers are responsible for shipping fees associated with returns or exchanges, unless the return is due to a defective or incorrect item received.
If you have any questions or need further assistance, please don't hesitate to reach out to our friendly customer support team at email@example.com. We're here to ensure your satisfaction and help you find the perfect pajamas for your little ones.